After that eventful lunch with Toe, Verns, Sngl & Annamanila, I got the recommendation of switching over to Smartbro, so that I can finally get back to my online life (and my blog). So I happily went off to the Smart center at SM North Edsa and happily paid the subscription fee.
Things went on smoothly at the start. The linesmen went to my place over the weekend and installed everything. I was so excited that I started texting everyone left and right that I was gonna be back online soon. To my dismay, they couldn’t get my connection up. They kept on insisting that they had to automatically detect the settings of my connection protocol, when in fact that was what wasn’t working in the first place.
Grrrr… they claim that they don’t have a master list of different addresses to give me, but they have the same list to give to PLDT myDSL users! Then the guy from customer service says: “Sir, kung di po maayos, i re refund na lang po namin yung pera nyo.“Gaaagh! Why are some people just plain <insert cuss word here>?
This is torture… *sob*
18 responses so far ↓
Abaniko // March 31, 2007 at 11:23 am
I hope you’re gonna have your SMART Bro connection fixed soon so you can start blogging regularly. Welcome back Prab.
Toe // March 31, 2007 at 3:49 pm
Oh Prab… that’s really too bad! We miss you in the blogosphere. I know it must be torture. But once you get your internet running, I’m sure you’ll be back with a vengeance.
kathy // April 1, 2007 at 12:56 am
Hey Prab, glad to find you back. Even if just to gripe about finding a good and dependable internet connection.
At least now we know you’re still alive, hehe.
Linguist-in-Waiting // April 1, 2007 at 1:56 am
Tsk tsk tsk. Hay naku, hopefully maayos na ulit, at nang makita na ulit ang presensya mo sa kamunduhan ng blag (ano ba yan, ang hirap naman tagalugin ang “blogosphere”).
gaizabonts // April 1, 2007 at 5:16 pm
heya, keep the faith – many people here waiting (and praying) for you to get back online!
Gypsy // April 1, 2007 at 6:38 pm
Ano ba yan…twice in row!
hope things work out soon!!!
dimaks // April 1, 2007 at 11:57 pm
Back home, we are using bayantel dsl.. and everything went fine since the installation and until now.
pining // April 2, 2007 at 3:12 am
Oh, the problems of the (not so)modern world!
Well, I hope you’ll have it sorted soon…
Good luck
verns // April 2, 2007 at 11:02 am
oh too bad Prab
dont worry we’ll wait for you.
annamanila // April 2, 2007 at 9:53 pm
Ay naku!
Jaypee // April 3, 2007 at 10:56 pm
I hope you can get this fixed soon. Btw, from what I heard, Bayantel is really good. Maybe you can consider them if things don’t work out for you with Smart.
tobeme // April 4, 2007 at 4:00 am
Prab,
Sorry to hear that you are still have connection problems. Your voice is missed.
snglguy // April 5, 2007 at 10:31 am
Oh man! This sucks to high heavens… so, are the people fro SmartBro doing something about the IP problems?
sexy mom // April 5, 2007 at 11:37 am
i am happy with my BayanDsl, so is son JAngelo who lives 5 houses away…he and my sons even have this additional P99/month airborne subscription…hope you are connected now
rhodora // April 5, 2007 at 12:55 pm
Prab, hijo! I’m as exasperated as you are!
Elaine // April 6, 2007 at 1:00 am
Aww, I’m connected online with Smart BRO. They were fast in setting it up though. Sana makabalik ka na online.
Prab // April 7, 2007 at 7:49 am
@Jaypee
I used to be hooked up with BayanTel, but had it disconnected when I first tried to transfer to Globelines. I was waitlisted for DSL then, ‘coz there are no availabilities in my area yet. Now I’m back on their waitlist.
@Sngl
I already told them what the problem is (I used to work in tech support before), and that is to give me a working DNS server address. DNS addresses has to be compatible with the Gateway address in order to work.
I was able to pull up a working Gateway address (working ‘coz I pinged it and it’s working fine), so that wasn’t the problem. Thing is, they’re STILL insisting that everything has to be detected automatically.
They already bought a laptop (thankfully, ‘coz the first technicians actually had the nerve to ask me to BUY a laptop because I couldn’t get my hands on one), and it still didn’t work.
Just for a freakin’ DNS address and it’s taking two weeks. This is really insane.
@Gypsy, Mark, and Gaizabonts
Sometimes when bad luck happens, it pours (is there a saying to this effect? lol). Makes me remember on what I quoted in one of Mark’s posts, that everything happens for a reason. I wonder what’s the reason behind this?
@Everyone
I was planning on raising hell two days ago, ‘coz it’s been almost two weeks, but since it’s Holy Thursday, the mall was closed, and so was the SmartBRO office there.
Sorry if I keep on ranting, btw. I just miss everyone like hell.
niceheart // April 15, 2007 at 10:10 am
Just dropping by. You’re still not connected pala. Just hang in there.